General terms and conditions of the company x-level GmbH
Scope of these terms and conditions
The following general terms and conditions apply to all deliveries and products from x-level GmbH. Counter-confirmations by the customer with reference to his own business or purchasing conditions are hereby rejected. Deviations from these terms and conditions are only effective if they have been confirmed in writing by x-level GmbH. Private customer in the sense of these terms and conditions is any natural person who concludes a legal transaction for a purpose that can neither be attributed to their commercial nor their independent professional activity. A business customer is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the course of their commercial or independent professional activity.
Formation of a contract, storage of the contract text
(1) The following regulations regarding the conclusion of a contract apply to orders placed via our internet shop http://www.x-level.ch .
(2) If the contract is concluded, the contract comes with
(3) The presentation of the goods in our internet shop does not constitute a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following rules apply: The consumer submits a binding contract offer by successfully completing the order procedure provided in our online shop. The order takes place in the following steps:
1) Selection of the desired goods
2) Confirm by clicking the „Add to shopping cart“ button
3) Check the information in the shopping cart
4) Activate the button „checkout“
5) Registration in the internet shop after registration and entry of the registration details (email address and password).
6) Another check or correction of the respective entered data.
7) Binding submission of the order by clicking the „Buy“ button. Before submitting the order by pressing the „Back“ button in the Internet browser he uses after checking his details, the consumer can return to the website which records the customer’s details and corrects input errors or cancels the ordering process by closing the Internet browser. We immediately confirm receipt of the order by an automatically generated email („order confirmation“). With this we accept your offer.
(5) Storage of the contract text for orders via our internet shop: We will send you the order data and our terms and conditions by email. You can also view the terms and conditions at any time at http://lopue4459.kmu.systems:58068/agb/. For security reasons, your order details are no longer accessible on the Internet.
Prices, packaging and shipping
The prices valid on the day of the customer’s order apply, unless expressly agreed otherwise in writing. All prices include VAT. All packaging (pallet, film, cardboard) becomes the property of the customer. x-level GmbH delivers curb-bound to your home or delivery address. For deliveries within Switzerland x-level GmbH a shipping and packaging flat rate will be charged. The corresponding costs can be seen on the current price list. For deliveries to other countries, we would be happy to prepare a personal offer for the transport. For orders from abroad, the invoice is issued with proof of VAT. For orders from abroad, the invoice is issued with proof of VAT. VAT and customs costs are paid with the invoice amount. There are no additional costs for the customer.
The information required for the order must be given correctly and truthfully. The order is binding.
Payment and due date
Unless otherwise agreed, invoices from x-level GmbH in Switzerland are due without deduction within 30 days of receipt of the invoice. For deliveries to other countries, x-level GmbH only delivers against advance payment.
The delivery of the purchased item is possible after an express agreement with our customers either by picking it up or by delivery. The delivery is carried out by the freight forwarder / courier or ourselves. The delivery costs, which are fully borne by the customer, include the costs for the delivery of the purchased item up to the delivery address specified in the order confirmation (curbside). The prerequisite is a road that can be driven by delivery trucks / trucks to the unloading point.
Delay in delivery
If the delivery and service delays occur due to force majeure and events that make delivery difficult or impossible, such as strikes, operational disruptions, official orders, difficulties in procuring materials, the deadline will be extended accordingly without the buyer withdrawing from the contract or us could incur any costs.
Benefit and danger
With the separation, the benefits and risks of the matter pass to the customer. In the case of dispatch or delivery, the benefits and risks pass to the customer if the item has been handed over for dispatch or delivery. The customer is responsible for taking out transport insurance.
Retention of title
All goods delivered by x-level GmbH remain their property until full payment and settlement of all claims from the delivery contract. X-level GmbH is entitled to enter a retention of title in the retention of title register. The customer grants x-level GmbH the appropriate authorization with his order.
Material warranty and liability
For all purchased items, the guarantee period is 12 months from receipt, unless another guarantee period has been expressly agreed. This guarantee covers defects due to production or material defects. Regular wear and tear, as well as defects caused by improper use are excluded from the guarantee. Also excluded from the guarantee are deviations in natural products such as wood within the natural range of color, structure and other differences as well as corresponding deviations from those on the shop http: //www.x-level. chpresented color samples or representations. It is up to the guarantor to decide whether the goods will be exchanged or whether the purchase price will be reimbursed in full or in part to meet the warranty claims and will be decided individually and appropriately, depending on the case. The customer is obliged to carefully check the purchased item immediately upon receipt and to notify any defects in writing within 10 days of receipt, otherwise any claim to material warranty is void. We reserve the right to choose warranty claims. A defect is only guaranteed if it cancels or significantly reduces the value or suitability of the purchased item.
Our data protection practice is in line with the requirements of Swiss data protection legislation. The customer consents to his personal data being collected, processed and used by x-level GmbH to fulfill the business purpose. If the customer places an order or uses other services, x-level GmbH needs the address and details of the customer to process the payment. This data is used by x-level GmbH to process the service properly. Depending on the service, it may also be necessary to pass the information on to your own trade organization or to trade or service partners of x-level GmbH (e.g. to a shipping company for the delivery of goods). X-level GmbH uses the customer’s address data only for informational letters about the orders and – if the customer does not contradict – for customer care and, if requested by the customer, for its own newsletter. X-level GmbH does not pass on personal customer data to third parties. This does not apply to service partners who require the transmission of data for order processing. In these cases, however, the scope of the transmitted data is limited to the minimum required. The customer has a right to information as well as a right to correction, blocking and deletion of his stored data. X-level GmbH does not pass on personal customer data to third parties. This does not apply to service partners who require the transmission of data for order processing. In these cases, however, the scope of the transmitted data is limited to the minimum required. The customer has a right to information as well as a right to correction, blocking and deletion of his stored data. X-level GmbH does not pass on personal customer data to third parties. This does not apply to service partners who require the transmission of data for order processing. In these cases, however, the scope of the transmitted data is limited to the minimum required. The customer has a right to information as well as a right to correction, blocking and deletion of his stored data.
These general terms and conditions contain all rights and obligations of the contracting parties. Other agreements or declarations of intent by the contracting parties require – the provisions of prov. 2. Reserved above – to be legally effective in writing. This also applies to a change in the written form requirement. The place of jurisdiction is the residence of the private customer in Switzerland or – for business customers or private customers who do not have a residence in Switzerland – the seat of x-level GmbH. Different national regulations are reserved, which are mandatory for consumers or consumer contracts. Swiss law applies exclusively, to the exclusion of conflict of laws references to foreign law of Swiss private international law (IPRG) or international law contracts. Different national regulations are reserved, which are mandatory for consumers or consumer contracts. Should one of these provisions be ineffective, the effectiveness of the remaining provisions will not be affected. Ineffective provisions will be replaced by such effective provisions that come as close as possible to the intended economic purpose.